Accounts written off due to a patient’s inability to pay and/or lack of insurance were categorised as Charity Care at Memorial Hermann Sugar Land (MHSL) a US Acute Care community hospital and winner of the 2016 Baldrige National Quality Award. These write-offs were calculated as a percentage of gross revenue and benchmarked. Truven research benchmarks…

BPIR Categories

15.5.2 Community involvement
15.5.1 Performance as a responsible corporate citizen

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