In 2004 the Chief Information officer at Truman Medical Centers, a US community health provider, utilised a coaching process to develop confidence and ability in a three person team selected to complete an organisation-wide information needs assessment. The Team Leader identified team and personal needs and the coach provided basic skills to manage the assessment…

BPIR Categories

9.4.7 Develop team competencies
9.4.1 Align employee & organisation development needs

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