All employees of the 2009 Malcolm Baldrige National Quality Award (Non-Profit Sector) award winning US Veterans Affairs Clinical Research Pharmacy Coordinating Centre (VACSP), a clinical trials organisation, were expected to meet the ethical standards laid down in its "Ethical Expectations for Managers and Staff'. VACSP took the approach that every employee had to take the…

BPIR Categories

8.2.6 Leaders establish/improve the management system
13.8 Manage legal and ethical issues

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