A core competency at Freese and Nichols (F&N), a US engineering services company, was Ethical Behaviour. A written Ethical Conduct Policy that guided employees in carrying out their responsibilities, addressed issues like conflict of interest, confidentiality of information, gifts, political activities and disclosures of unethical conduct, and included "tests for use" questions to help employees think through any ethical issues encountered. Employees were encouraged to ask senior leaders for adv...

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13.8 Manage legal and ethical issues

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