To ensure ethical behaviour, Leaders at the Poudre Valley Health System (PVHS), a US not-for-profit health organisation and winner of the 2008 Malcolm Baldrige National Quality Award, signed, supported, modelled, and enforced the Code of Conduct that outlined expectations for ethical behaviour, detailed resources to help individuals achieve expectations, and spelled out consequences for those who did not. The Board and staff members also signed the Code of Conduct, and staff were required to pas...

BPIR Categories

8.2.6 Leaders establish/improve the management system
13.8 Manage legal and ethical issues

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