To foster legal and ethical behaviour, the Henry Ford Health System (HFHS), a US health provider and winner of the 2011 Malcolm Baldrige National Quality Award, the CEO led the process to establish, evaluate and improve ethical and legal standards. A Code of Conduct was deployed to all Business Units (BU) and sites, as well as to vendors, via comprehensive communications. The CEO and Chief Medical Officer evaluated and improved the Conflict of Interest (COI) process. CEOs, BU leaders, and the Bo...

BPIR Categories

8.2.6 Leaders establish/improve the management system
13.8 Manage legal and ethical issues

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