Medical and business ethics requirements at the Schneck Medical Centre, a US nonprofit medical centre and winner of the 2011 Malcolm Baldrige National Quality Award, were communicated to all levels through multiple approaches including policies, procedures, education, and training. Training began on the first orientation day and was repeated annually. Staff attended instructor-led and computer-based…

BPIR Categories

13.8 Manage legal and ethical issues
8.2.6 Leaders establish/improve the management system

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