Legal and ethical behaviour was a cornerstone of Christian practices at Concordia Publishing House (CPH), a US religious publisher and winner of the 2011 Malcolm Baldrige National Quality Award. CPH’s Code of Conduct was created by senior leadership (SL) and all employees, including the Board, were required to sign it. Employees were tested annually for…

BPIR Categories

13.8 Manage legal and ethical issues
9.7.1 Encourage employee involvement and feedback

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