Legal and ethical behaviour was a cornerstone of Christian practices at Concordia Publishing House (CPH), a US religious publisher and winner of the 2011 Malcolm Baldrige National Quality Award. CPH’s Code of Conduct was created by senior leadership (SL) and all employees, including the Board, were required to sign it. Employees were tested annually for Code understanding and agreement. CPH prohibited the purchase of products made with slave or child labour, and vendor policies required vendor...

BPIR Categories

13.8 Manage legal and ethical issues
9.7.1 Encourage employee involvement and feedback

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