To foster legal and ethical behaviour, the Mercy Health System (MHS), a US health care system and winner of the 2007 Malcolm Baldrige National Quality Award (Healthcare Sector), developed and deployed a Corporate Compliance Plan (CCP). The Leadership Group (LG) were required to sign a statement confirming they had read and understood the CCP policies, and key suppliers were required to sign an acceptance of MHS's CCP principles. Commitment to ethical practices was new employee orientation and wa...

BPIR Categories

8.2.6 Leaders establish/improve the management system
13.8 Manage legal and ethical issues

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