To provide practical and realistic support to victims of crime, the Strathclyde Police - North Lanarkshire Division, a UK police force, set out to reduce bureaucracy and allow for the release of officers from office to operational duties. Analysis had revealed that operational police officers were spending approximately 30% of their time on office duties/administrative requirements. Following the establishment of Enquiry Support Team, nine posts were designed to specifically and proactively iden...

BPIR Categories

13.7 Develop community relations
13.1 Develop and manage supplier/customer partnerships

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