BPIR Categories
14.2.4 Conduct best practice/ process benchmarking14.2.3 Benchmark performance measures against competitors
14.2.2 Benchmark performance measures with noncompetitors
To support decision making and innovation the City of Coral Springs, a US local authority and winner of the 2007 Malcolm Baldrige National Quality Award (Non Profit Sector), used a range of comparative analyses and benchmarking. Coral Springs compared its performance to the highest-performing cities with similar demographics from data submitted by 80 to 100 local governments to the International City/County Managers' Association Center for Performance Measurement (CPM). The City also the City sh...
14.2.3 Benchmark performance measures against competitors
14.2.2 Benchmark performance measures with noncompetitors
14.2.3 Benchmark performance measures against competitors
14.2.2 Benchmark performance measures with noncompetitors