For Comparative Analysis the Charleston Area Medical Centre (CAMC), a US hospital system and 2015 Baldrige National Quality Award winner, drew on key sources of comparative and competitive data from within the healthcare industry, such as: AHRQ (Agency for Healthcare Research and Quality) and CMS (Centre for Medicare and Medicaid Services for Quality, Satisfaction, Cost; Comparison for Quality Benchmarking, Safety; Crothall for Dietary, Cleaning; and Premier for Quality, Safety, Infection Contr...

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14.2.3 Benchmark performance measures against competitors
14.2.2 Benchmark performance measures with noncompetitors

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