To further its commitment to quality and cost-effective healthcare Mercy Health System A US health care system and winner of the 2007 Malcolm Baldrige National Quality Award (Healthcare Sector), benchmarked its physician clinic indicators, including revenue, staffing, costs, and other performance metrics, with the Medical Group Management Association. Managed care quality, satisfaction, and financial comparisons…

BPIR Categories

14.2.4 Conduct best practice/ process benchmarking
14.2.2 Benchmark performance measures with noncompetitors
14.2 Benchmark performance

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