To continuously improve its business processes, services, and products, Cargill Corn Milling Inc (CCM) a US agriculture products company and winner of the 2008 Malcolm Malcolm Baldrige National Quality Award, established a variety of methods, including Idea to Innovation, or i2i, to capture and track improvement ideas. Idea Mentors helped advance feasible suggestions through the process. Every employee was a member of at least one team, and employee teams used a Best Practice Model to plan, eval...

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14.3.3 Implement an org-wide continuous improvemnt program

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