Medrad Inc, a US high tech manufacturer and winner of the 2010 Malcolm Baldrige National Quality Award, embedded continuous improvement into its culture. To determine if process improvements were needed, key processes were systematically reviewed and key strategic process improvement initiatives were selected from recommendations. Improvements to be addressed by a function or team were…

BPIR Categories

14.3.3 Implement an org-wide continuous improvemnt program
5.5.3 Improve process/product performance

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