Hamilton Health Sciences, a Canadian healthcare organisation, assigned two QUEST (quality, utilization, evaluation and safety team) facilitators to an Emergency Department (ED) Continuous Quality Improvement (CQI) project over a one year period. Following a meeting with the ED leadership team 20 current CQI projects were reviewed and 6 were chosen to support based on a…

BPIR Categories

6.4.1 Improve process/service performance
14.3.2 Implement an improvement approach/method/technique

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