Continuous Quality Improvement in a steel manufacturer

To differentiate its business from its competitors and achieve objectives from existing resources, Corus Construction & Industrial (CCI), a UK steel plate manufacturer, developed a five year Continuous Improvement plan. Forty coaches received training to facilitate improvements, and a toolbox of techniques was assembled to help managers, and operators understand where and how they could improve work. Process and system maps showed links and gave an overview of the whole process. KPIs were create...

BPIR Categories

14.3.3 Implement an org-wide continuous improvemnt program
5.5.3 Improve process/product performance