Studer Group (SG), a US healthcare consulting firm and winner of the 2010 Malcolm Baldrige National Quality Award (Small Business Sector), focussed its passion for making a difference into its Mission, Vision and Values (MVV). The Senior Leadership Group (SLG) set direction and created clear and visible values and high expectations that guided SG's activities and decisions and included "measurable achievement" to reflect SG's commitment to achieving results and fact-based decisions. The MVV was ...