Donor Alliance (DAI), a US organ procurement organisation, used a number integrated approaches to communicate with and engage the workforce and key customers. The key communication mechanisms shown in Figure 1.1-1, strengthened DAI’s core competency of relationships. Senior Leaders (SL) used transparency to communicate key decisions to staff which were prioritised based upon the nature…

BPIR Categories

10.4.4 Manage internal information & knowledge sharing
10.4.5 Manage external information & knowledge sharing
13.6 Interface with board of directors
9.7.2 Provide mechanisms for internal communication

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