The Strategic Communication Plan at the Army Armament Research, Development and Engineering Centre (ARDEC), a US military research and manufacturing facility and winner of the 2007 Malcolm Baldrige National Quality Award (Non Profit Sector), detailed internal and external communication objectives and initiatives to be addressed to audiences including the workforce, customers, the scientific and engineering…

BPIR Categories

8.2.1 Leaders communicate with employees
9.7.2 Provide mechanisms for internal communication
1.3.2 Determine & provide customer contact mechanisms
10.4.4 Manage internal information & knowledge sharing
10.4.5 Manage external information & knowledge sharing

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