To remain agile in its decision making, the Charter School of San Diego (CSSD), a US Charter School and winner of the 2015 Baldrige National Quality Award, integrated its Collaboration and Knowledge Management System (CKMS) and the Organisational Performance Measure Review (OPMR). The three main categories of measures were Strategic Initiative (SI)measures, Pathways Personalized Education…

BPIR Categories

6.4.2 Implement systems for managing the service
14.1.1 Design & deploy performance measurement system

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