To manage organisational performance, Momentum Group (MG), a US Fabrics Manufacturer and winner of the 2016 Baldrige National Quality Award, used its Organisational Review Process where data was selected, collected monitored and measured for all organisational performance measures, key short-term and long-term measures and individual work results. These reviews were performed at all levels of…

BPIR Categories

14.1.1 Design & deploy performance measurement system
14.1.4 Gather and integrate performance data.

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