Marks & Spencer sells 100% own-brand products in the food, clothing, beauty, home ware, and financial services areas. It's current corporate social responsibility aims are: - build customer trust - reduce operational risks from social and environmental issues - control operating costs through environmentally friendly policies and reducing management costs associated with social issues - encourage investment in the organisation through its social and environmental policies - build employee/suppli...

BPIR Categories

2.1.7 Understand ecological concerns
2.2.1 Obtain stakeholder input into strategy formulation
12.1 Formulate environmental management strategy
13.9 Anticipate public concerns
13.1 Develop and manage supplier/customer partnerships

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