To address its social responsibilities Advocate Good Samaritan Hospital (GSAM), a US community hospital, used multiple stakeholder and community listening posts as inputs into the Strategic Planning Process. GSAM: implemented strategies to conserve energy and recycle; provided healthcare for those without the ability to pay; participated in an innovative community health approach through which GSAM primary care physicians and specialists provided care to the uninsured and GSAM provided all diagn...

BPIR Categories

13.1 Develop and manage supplier/customer partnerships
13.7 Develop community relations

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