The Singapore National Library Board (NLB), winner of the 2011 Singapore Quality Association Business Excellence Award, based its Corporate Social Responsibility (CSR) concept on the framework of 3Ps: People (Social), Planet (Environment) and Profit (Governance). A CSR committee, chaired by an Assistant Chief Executive was set up to oversee initiatives, programmes and activities. A Corporate…

BPIR Categories

2.2.4 Formulate and review business unit strategy
13.1 Develop and manage supplier/customer partnerships

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