Corporate Social Responsibility was a priority at the 2009 Malcolm Baldrige National Quality Award (Non-Profit Sector) award winning US Veterans Affairs Clinical Research Pharmacy Coordinating Centre (VACSP), a clinical trials organisation. Societal well-being and benefit were integrated with strategy and operations. The impact of VACSP’s products, services and operations on society were addressed via rigorous…

BPIR Categories

13.1 Develop and manage supplier/customer partnerships
12.1 Formulate environmental management strategy

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