Customer Focus at an award winning school

To transform the lives of students who entered the school behind academically and at risk of never receiving a high school diploma, the Charter School of San Diego (CSSD), a US School and winner of the 2015 Baldrige National Quality Award, focussed on providing an individualised education programme that built student confidence and engagement in…

BPIR Categories

1.3.1 Build customer relationships
13.2 Build shareholder relationships