Customer satisfaction at an award winning law enforcement agency
Following world-wide comprehensive surveys into the effectiveness and level of customer satisfaction, the 2005-2006 Global Competitiveness Report ranked the Singapore Police Force (SPF), a law enforcement agency and winner of the 2007 Singapore Quality Award with special commendation, first in Reliability of Police Services. The top eight countries were Singapore 1, Denmark 2, Finland 3,…
BPIR Categories
1.1.1 Customer performance/satisfaction measurement
15.2.1 Customer satisfaction, accolades, awards