Stakeholder satisfaction and dissatisfaction at the Pewaukee School District (PSD), a US school district and winner of the 2013 Malcolm Baldrige National Quality Award, was measured via annual surveys of students, parents & alumni. Parents indicated three key user requirements: safe schools, strong communication from the school, and a high quality education for their child.…

BPIR Categories

15.2.1 Customer satisfaction, accolades, awards

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