The Strategic Advantage of intimate relationships with customers at Stellar Solutions, a US aerospace engineering services company, was reflected by the continued effort by every Stellar employee on every project. The results can be seen in Figures 7.1-1 through 7.1-6.The overall company result from 2013 to 2016 remained somewhere between very and extremely satisfied. Figure…

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15.2.1 Customer satisfaction, accolades, awards

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