DealerRater, a US customer review website, awarded Don Chalmers Ford (DCF), a US Ford Motor Company franchise and winner of the 2016 Baldrige National Quality Award, Dealer of the Year for 2015, 2016, and 2017. Results from 2013, 2015 and YTD 2016 indicated DCF’s customers provided more responses and were happier than local competitors, FD1…

BPIR Categories

15.2.1 Customer satisfaction, accolades, awards

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