The Montgomery County Public Schools (MCPS), the 16th-largest school district in the US, received very favorable ratings from parents and students in measures of general satisfaction, staff expectations, and perceptions of safety. From 2005 to 2010, parent satisfaction at MCPS ranged from 79.7% to 86.7%, compared to a national comparative average of 54%. MCPS won the 2010 Malcolm Baldrige National Quality Award (Education Sector)....

BPIR Categories

15.2.1 Customer satisfaction, accolades, awards

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