In 2011 the Standard Bank, a South African based financial services group won the Global Finance Best Banks for Cash Management-Regional Award for the African region. The Group: 1 invested in the development of on-the-ground banking capabilities in many African markets. 2 Used its electronic banking platform to allow customers to view their relationship with…

BPIR Categories

1.2.3 Identify new innovations that meet customer needs
1.3.1 Build customer relationships
6.4.1 Improve process/service performance
11.1.4 Manage cash flow

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