To deliver patient/stakeholder support, Advocate Good Samaritan Hospital, a US community hospital and winner of the 2010 Malcolm Baldrige National Quality Award (Healthcare Sector), employed a number of communication mechanisms and services varied for different patients, market segments, and stakeholders. Support requirements were deployed to all people involved in patient/stakeholder support through: 1) Standards of…

BPIR Categories

1.3.2 Determine & provide customer contact mechanisms
2.5.1 Communicate policies & strategies

Unlock this article and 10,000+ more

To get the most out of our extensive resources, please login or become a member below.

OR
X
X