BPIR Categories
14.3.4 Conduct a business excellence assessment.14.3.5 Reengineer business processes & systems
When the concept of performance excellence was first introduced, it was widely perceived as prescriptive by the American Contractors Insurance Group(ACIG), a group-captive insurance company owned by the policyholders it insures. The executive team at ACIG were sceptical that performance excellence - and the Baldrige Criteria for Performance Excellence in which it was defined -…
14.3.5 Reengineer business processes & systems
14.3.5 Reengineer business processes & systems