Bristol Tennessee Essential Services (BTES), a US utilities plus company and 2017 Baldrige National Quality Award recipient, employed numerous methods to ensure cyber security of data and information. The internal network and Internet connection hade several security layers. A router with access control lists formed the first layer. Rules were created for external systems that…

BPIR Categories

10.3.1 Establish systems security strategies & levels
10.3.3 Data availability in emergencies

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