The Depot conducted a technological overhaul including rewiring stores, installing Web-ready PCs, mobile devices, and a very large data warehouse which stored 3 years of running POS data. The data warehouse initially provided important HR information concerning employee turnover, skill sets and potential employees. Subsequently merchants and financial analysts were given browser access to the…

BPIR Categories

10.2.1 Establish info/knowledge management systems
10.2.4 Use analytical techniques on data
10.4.4 Manage internal information & knowledge sharing

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