To measure its defect rate the US Veterans Affairs CSP Clinical Research Pharmacy Coordinating Centre (VACSP) ,that supports and manages drug-related activities in clinical trials, used six sigma, a measure of variability and a target for top performing companies, as its benchmark because of the very tight tolerances of six sigma. In 2005 VACSP recorded…

BPIR Categories

15.2.3 Product performance e.g. quality/delivery/value

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