When a Regional Healthcare System in the US set out to provide a seamless patient experience across all its decentralised operations, it first needed to define the desired culture. It conducted a survey of the desired culture among leadership and representatives in each entity. The survey was developed after a thorough review of the stated values of leading organisations around the U.S. and the world. The values of admired companies, such as Fortunes 100 Best Companies to Work For, the Working M...

BPIR Categories

8.1.1 Leaders develop/manage org culture,vision&values
9.7.1 Encourage employee involvement and feedback

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