As a reflection of its service delivery excellence, Kindred Mountain Valley (KMV), a US Nursing and Rehabilitation Centre and winner of the 2016 Baldrige National Quality Award, was a recipient of the Idaho Bureau of Facility Standards Jean Schoonover Quality Award each year from 2009 to 2016. KMV’s Best Competitor failed to win a Jean…

BPIR Categories

15.2.4 Service performance e.g. quality/delivery/value
15.2.1 Customer satisfaction, accolades, awards

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