A large US high school used Deming's principles in a restructuring effort due to an absentee problem that was costing the school in operating capital. Using teachers, parents, community members, and applying the problem-solving tools and techniques of TQM to identify root problem causes, high school principals identified realistic solutions that yielded positive results and…

BPIR Categories

14.3.2 Implement an improvement approach/method/technique
6.4.1 Improve process/service performance

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