To help in its strategic planning processes the Singapore Ministry of Manpower (MOM), a government department responsible for manpower policy, adopted a number of tools including: 1. Design Thinking (DT) - Teams were formed to study key issues using the DT process. Research, insights and opportunity areas generated through the DT process were then shared at Strategy Group meetings to validate and rationalise opportunity areas before prototyping stages. 2. Future Threats and Opportunities Tools -...

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3.2.6 Review and improve design process
3.4.1 Design product/process/service enhancements

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