Key work process requirements at Illinois Municipal Retirement Fund (IMRF), a public defined benefit (DB) pension plan, were determined through Strategic Planning and VOC surveys. For Investment Management, key requirements were determined through an Asset Liability Modelling (ALM) study. Modernization continued to refine requirements for key work processes of the Employer and Member services work…

BPIR Categories

6.1.1 Plan key production & delivery processes
6.4.2 Implement systems for managing the service

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