Diagnostics service turnaround times at award winning hospital

A key factor in patient throughput at Memorial Hermann Sugar Land (MHSL) a US Acute Care community hospital and winner of the 2016 Baldrige National Quality Award, was the timeliness of Lab Tests Completed for EC, Radiology TAT, CT Order to Report TAT, OR Room Turnover. All results demonstrated beneficial or improving trends with levels…

BPIR Categories

15.2.4 Service performance e.g. quality/delivery/value
15.4.7 Employee efficiency/productivity performance