Digitalization driven by a clear vision and bold strategy

To bring all citizens into the digital present Singapore's Infocomm Development Authority (IDA) created a Smart Nation Platform that provided access to all public agencies and allowed all actors to connect and share information. IDA also re-designed the national web infrastructure to allow different actors to connect and understand one another. IDA reached out to those in the poorest communities by launching an Internet of Things initiative - IoT@Home - that connected poor households to the inte...

BPIR Categories

1.3.2 Determine & provide customer contact mechanisms
10.1.3 Plan information/knowledge management systems.