To improve public reporting, Brønnøysund Register Centre, a Norwegian government agency, launched a national portal for digital communication between state, businesses and citizens in 2002 (updated in 2010). The portal, called “Altinn”, facilitated the coordination of digital services so that users had a simpler and faster dialogue with the public sector. Altinn was designed for resilience, had a strong security infrastructure, and provided restricted access to and treatment of data based ...

BPIR Categories

1.3.2 Determine & provide customer contact mechanisms
10.1.3 Plan information/knowledge management systems.

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