BPIR Categories
1.3.1 Build customer relationships1.1.6 Analyse customer data
9.6.6 Manage & support workforce diversity
2.1.6 Identify social & cultural changes
To address healthcare disparities, the Seattle Children's Hospital formed a diversity committee in 2004 that collected patient data on hospital perceptions held by the immigrant population and conducted studies to assess the relationship between patient outcomes and language barriers. A diversity strategic plan was adopted and a Centre for Diversity and Health Equity created. Hospital leadership’s advanced the organisational importance of the diversity efforts. The hospital overcame several or...
1.1.6 Analyse customer data
9.6.6 Manage & support workforce diversity
2.1.6 Identify social & cultural changes
1.1.6 Analyse customer data
9.6.6 Manage & support workforce diversity
2.1.6 Identify social & cultural changes