The Charleston Area Medical Centre (CAMC), a US hospital system and winner of the 2015 Baldrige National Quality Award, used DMAIC to design health care services and work processes. When sepsis was identified as its highest cause of mortality a Performance Improvement Team reviewed work processes for improvement opportunities using DMAIC. Physician leaders developed bundles that incorporated best practices to reduce mortality. Pre-admission focussed on training staff in nursing homes on early ...

BPIR Categories

14.3.2 Implement an improvement approach/method/technique
3.1.1 Establish a design process

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