DMAIC used to effect improvements in a heath service

As part of an overall cost reduction plan, Advanced Medical Specialties, a US provider of cancer and haematology treatment services, launched a LSS project in its chemotherapy mixing room (CMR), responsible for mixing chemotherapy drugs for four different locations. A certified LSS Black Belt and the operational team used the define, measure, analyse, improve and control (DMAIC) template as the critical framework to formulate solutions. During the pre-define phase major opportunities for proces...

BPIR Categories

14.3.2 Implement an improvement approach/method/technique
6.4.1 Improve process/service performance