As an accredited Chest Pain Centre, Memorial Hermann Sugar Land (MHSL) a US Acute Care community hospital and winner of the 2016 Baldrige National Quality Award, demonstrated best practices in early identification of heart issues as indicated by superior door-to-EKG results compared to the best available data. Against the National Average of 7.5 minutes MHSL recorded times of 4.30 minutes in 2013, 4.35 minutes in 2014, 4.5 minutes in 2015 and 2016....

BPIR Categories

15.2.4 Service performance e.g. quality/delivery/value
15.4.7 Employee efficiency/productivity performance

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